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FAQ

WHERE THEY ARE LOCATED

Isla Mujeres Quintana Roo Mexico.

WHAT ARE THE PAYMENT METHODS ?

Cash, PayPal, payment link and we accept all major credit cards.

WHAT IS THE CANCELLATION POLICY?

To reserve, a deposit of the indicated amount of the total cost of the service is required. The remaining balance is due prior to departure.

Cancellations are not accepted, except in case of port closure. In any other case, the deposit is non-refundable.

Up to 48 hours prior to departure, you have the right to reschedule (subject to availability).

WHAT IS THE MINIMUM TIME TO MAKE A RESERVATION?

It is advisable to book 48 hours or 24 hours in advance.

DO YOU HANDLE SPECIAL PACKAGES ?

Yes, send me a message and we will adjust the package to what you need.